We apologise for any inconvenience caused during your visit to the partner. In the situation where the partner's outlet is closed, you can contact us at firstname.lastname@example.org for our Customer Happiness team to check further. To help us handle your concern faster, please provide the below details in your email.
- The partner and outlet name that you visited
- Date and time of visit
- Photo of the closed premise upon your visit (if any)
- If you did not make a physical visit to the outlet, kindly share with us how you came across information that the business/outlet closed.
Once we received the information, we will get in contact with you via email within the next 2-5 working days (excluding weekends and public holidays).