When will I get my refund?

Refunds will only be given if you have canceled your voucher before the cancellation deadline (this only applies to vouchers of the cancellable type, marked by the Cancellation Policy). Canceled purchases made via debit /credit cards will be refunded in Cash (in 7-14 working days upon cancellation initiation) whereas cancelled purchases made via other payment methods will be refunded in Fave cashback. 

Any Fave cashback, if refunded, will be valid for 3 months from the date of issuance to offset your transactions on Fave. 

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