Why are some redemption period longer than others?

Depending on our partner, the voucher sold may be time slot based or it could be an open ended voucher.

For time slot based voucher, you are booking the service at a specific time. You are required to arrive on time to enjoy the session. Otherwise, your booking may be released to other walk-in customers.

Whereas for open ended vouchers, the validity will be up to 7 days upon purchase. To redeem your voucher, take note whether the partner requires advance booking and you are to proceed with the necessary arrangement from your side. Otherwise, you may walk-in during their opening hours to redeem your voucher. Open ended voucher redemption is subject to availability.

 

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