Can I opt for cash refund instead?

All refunds made within 3 days from the date of purchase for purchases made via credit / debit cards will be processed back to your original payment method. The refund will be reflected in 7-14 working days. 

However, refunds for purchases made using other payment methods will be processed in terms of Fave Cashback upon your cancelation of voucher(s). 

Please take note:

  • If you wish to cash out your refunded cashback do write to us promptly at, before any of the refunded Fave cashback has been utilized for your next purchase or have expired. 
  • Only transactions made via credit / debit card, and online banking are eligible for Cash refund requests
  • A processing fee of 10% per transaction will be incurred.
  • Once initiated, the cash refund will reflect in your statement in 7-14 working days.
  • Cashback purchases cannot be refunded in Cash.
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