Can I opt for cash refund instead?

All refunds will be processed in terms of Fave Credits upon your cancellation of voucher(s). However, if you wish for a cash refund, do write to us promptly, before the refunded Fave credits have been utilised for your next purchase.

Do note that terms and conditions will apply for cash refund including a processing fee of 10% and the refund process will take about 7 - 14 working days for the amount to be reflected account.