All refunds made within 3 days from the date of purchase for purchases made via credit / debit cards will be processed back to your original payment method. The refund will be reflected in 7-14 working days.
However, refunds for purchases made using other payment methods will be processed in terms of Fave Cashback upon your cancelation of voucher(s).
Please take note:
- If you wish to cash out your refunded cashback do write to us promptly at hello@myfave.com, before any of the refunded Fave cashback has been utilized for your next purchase or have expired.
- Only transactions made via credit / debit card, and online banking are eligible for Cash refund requests
- A processing fee of 10% per transaction will be incurred.
- Once initiated, the cash refund will reflect in your statement in 7-14 working days.
- Cashback purchases cannot be refunded in Cash.
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