When can my voucher be redeemed?

Each voucher has a different redemption period, so your voucher can be redeemed at its specified redemption time. Ensure that you are at the venue and present your voucher to the staff for them to complete the redemption process.

To view the redemption details for purchased vouchers, 

  1. Go to your Fave app and click on the 'Me' tab.
  2. Select your voucher under “My Vouchers”.
  3. Look for the red clock icon beneath your voucher and refer to the “Redeem from xxx until xxxx” section.

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For non-purchased vouchers:

Select the deal you wish to view > Look for the small red clock icon and refer to the “Redeem from xxx until xxxx” section. These dates seen on the deal page will indicate the redemption period of the voucher if you were to purchase on the day that you are viewing it.

Note: If the Fine Print of your voucher mentions specific dates / timings, this applies on top of your voucher’s validity period.

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