I just accidentally purchased a voucher that I didn’t mean to buy! What do I do?

Don't panic! The first thing you should do is check if you had passed the cancellation deadline for the activity. If you haven't, then simply cancel the reservation. The charges will automatically be refunded to your account in the form of Fave cashback. Any Promo code used, will be forfeited. Kindly take note that some deals are non-cancelable and these can not be refunded. 

If you find that the cancellation deadline has passed, do contact the Customer Happiness team via the live chat on the app or email us and we will review and assist your case accordingly.  

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