Can I get a cash refund?

For purchases made by BIG Points, all refunds, if any, will be made in the form of Fave Cashback. For transactions using both credit / debit card and Fave cashback along with BIG Points, the cash amount paid will be refunded to the original methods of payment. 

Refunds do not include the discounted amount of the promo code value. It will only include the net payable amount and your Fave Cashback and BIG Points if any were used.

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