How do I retrieve the BIG Deals voucher upon successful redemption/purchase?

Step 1:

From your BIG Loyalty app, tap on the “Shopping” icon on the Quick Link bar at the bottom

right corner.

Step 2:

Under BIG Deals by Fave section, tap on the “Menu” icon () and select My Vouchers. Your

redeemed/purchase BIG Deals voucher will be displayed here.

If you fail to find your voucher, please reach out to AirAsia BIG at

askbig.loyalty@airasiabig.com