How do I retrieve the BIG Deals voucher upon successful redemption/purchase?

Step 1:

From your BIG Loyalty app, tap on the “Shopping” icon on the Quick Link bar at the bottom right corner.

Step 2:

Under BIG Deals by Fave section, tap on the “Menu” icon and select My Vouchers. Your redeemed/purchase BIG Deals voucher will be displayed here. If you fail to find your voucher, please reach out to AirAsia BIG at askbig.loyalty@airasiabig.com.