What if my voucher redeemed/purchased via BIG Loyalty app has expired?
Who do I reach out to in the event of, poor service and/or merchant unable to fulfil my redeemed/purchase voucher?
How do I use/claim the BIG Deals voucher at the merchant outlet?
Can I request for a refund/cancellation in the event that I am not able to utilize my BIG Deals voucher redeemed/purchased via BIG Loyalty app?
Who should I contact to verify or check on my BIG Points earned from my purchase of a BIG Deals voucher on the BIG Loyalty app?
I’ve purchased for a BIG Deal voucher using Credit/Debit card but I didn’t receive my BIG Points, what do I do?
Will I get to earn BIG Points if I purchase a BIG Deals voucher from the BIG Loyalty app?
How do I retrieve the BIG Deals voucher upon successful redemption/purchase?
I need a receipt for my purchase, how do I get that?
How do I get a tax invoice for my purchase?

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How do I redeem BIG Deals by Fave vouchers via BIG Loyalty app using Big Points? Follow these simple steps below:

August 28, 2020 09:52
Updated

Step 1:

Launch your BIG Loyalty App

Step 2:

Tap on the “Shopping Bag” icon on the Quick Link at the bottom right corner.

Step 3:

Browse through any of the BIG Deals vouchers displayed and you can either use your BIG

Points to redeem for any of the vouchers with full BIG Points or purchase the vouchers with

Credit/Debit card and earn BIG Points.