On Boost app:
If a Fave deal is purchased through the Boost app, these vouchers are non-cancelable and cannot be refunded.
On Fave app:
For Fave deals that are purchased using Boost as a payment method, if the purchase is canceled from customer’s end within the cancelation deadline, the refund will be made in the form of Fave Cashback. This Fave Cashback will be valid for 3 months and automatically used to offset the customer’s next transaction on Fave.
Should you have any issues with the redemption, please write in to hello@myfave.com for our teams to assist you accordingly. Thank you!