That is something we would all want to know, isn’t it? Here is a bonus -- Fave has 3 types of cashback:
1. Fave Cashback: Fave cashback are automatically used first to offset your future transactions on Fave, be it FavePay, FaveDeals, or eCards. Fave cashback that are obtained from refunds of transactions made on Fave will be valid based on their original validity period. Fave cashback can also be earned from promo code campaigns and will be subject to the campaign's terms which will be valid for 30 days upon issuance (unless stated otherwise).
2. Fave e-Cashback: These can be used to offset your next FaveDeal or eCard purchase with us, and not applicable to FavePay transactions. Fave e-Cashback can be earned through promo code campaigns using Fave e-Cashback promo codes and will be valid for 30 days upon issuance (unless stated otherwise).
Take note: Fave cashback and Fave e-Cashback obtained from promo code campaigns are valid for 30 days unless stated otherwise. This will be calculated based on the final transacted amount (i.e. after deducting promo discount and existing cashback used).
Also, If you purchase any voucher and proceed to cancel from your end, the cashback used to offset the purchase will be refunded back to the same form, with the original validity period.
In general, Fave Cashback and Fave e-Cashback that earn from the application of Fave promo code will be valid for 30 days unless stated otherwise. Meanwhile, the Fave Cashback and/or Fave e-Cashback that is earned from Cashback Mall transactions will be valid for 12 months upon credit. Feel free to check HERE for more details on Cashback Mall transactions.
3. Partner Cashback: This cashback is the return of a percentage of your total bill (not including any amount paid with promo codes and cashback) in the form of partner cashback. For example, the restaurant offers a 15% cashback. Your total bill at XYZ Restaurant is RM10 and you pay RM2 in cashback, while RM8 is paid for in cash. After a successful FavePay transaction, you will receive RM1.20 (15% of cash amount paid) in partner cashback that can be used during your next visit at XYZ Restaurant.
This cashback will be added to your partner cashback. You can use those cashback for your next FavePay transaction with the same partner as they are valid for 3 months until end of third month (unless stated otherwise) which the validity can be checked from the customer's end.
Note: Any eCard Cashback purchased can also be found under Partner Cashback.
Please note that all cashbacks earned must be used within its validity. All cashback rewards must also be used in the Fave app itself. Expired cashback will be automatically voided and not available for refund nor extension.
CLICK HERE to find out more on where to check your cashback balance. To simplify, you can click on My Cashback in the ME tab to view any existing cashback in your account.