Frequently Asked Questions
General
- Under which legal entity does Fave Singapore sell travel deals?
- What is the difference between Fave deals and FavePay?
- Do I need to print out my Fave voucher?
- I bought the voucher through the website. Do I need to print my voucher?
- Where can I find my purchased voucher?
- How does FavePay work? See all 25 articles
Purchase & Redemption
- What is a cashback promo code and how do I use it?
- My credit / debit card got charged with an authorisation fee. What is that?
- What is a two-step verification process?
- The promo code says ‘Get 20% Off’, but I only got RM10 off. Why is that?
- Can I reuse a promo code after cancelling a voucher?
- I can't redeem my voucher. Can I transfer my voucher to someone else? See all 27 articles