For Fave Cashback from purchase refund due to valid concern, the refunded Fave Cashback will be valid for 3 months (90 days) from the date of issuance. Whereas, Fave Cashback obtained from promotions are subject to the terms of the respective campaign.
If you purchase any voucher and proceed to cancel from your end, the Fave Cashback used to offset the purchase will be refunded back to the same form, with the original validity period.
The Fave Cashback will automatically be utilized to offset your next purchase on Fave, platform-wide. You may check on the Fave Cashback validity by heading to Fave app > ME tab > My Cashback > Fave Cashback > check on the Fave Cashback breakdown.
Please note that once the Fave Cashback has expired, it may no longer be used to make a transaction nor can it be converted to cash. All Fave Cashback has to be used within the stated validity.
* Fave Cashback earned from promo code usage is valid for 30 days from the date of issuance, unless stated otherwise.