For Fave Cashback from purchase refunds initiated from your end within the voucher's cancellation deadline or from Fave's end due to valid concern, the Fave Cashback will be returned to its same form, with the original validity period.
Fave Cashback obtained from promotions* are subject to the terms of the respective campaign.
Existing Fave Cashback will automatically be utilized to offset your next purchase on Fave, platform-wide. You can check on the Fave Cashback validity by heading to Fave app > ME tab > My Cashback > Fave Cashback > check on the Fave Cashback breakdown.
Please note that once the Fave Cashback has expired, it can no longer be used to make a transaction, reinstated for extension nor can it be converted to cash. All Fave Cashback has to be used within the stated validity.
* Fave Cashback earned from promo code usage is valid for 30 days from the date of issuance, unless stated otherwise.