eCards are strictly non-cancellable / non-refundable / non-exchangeable for cash upon purchase. However, in the event of partner closure, you may contact our Customer Happiness team through our Helpdesk for further support (App > Me tab > Help Centre > Talk To Us).
Articles in this section
- What is an eCard?
- What payment methods can I use to purchase an eCard?
- Can I use partner cashback to buy an eCard?
- Can I use a promo code on my eCard purchase?
- Where can I use my eCard partner cashback?
- How long is my eCard partner cashback valid for?
- Where do I find my purchased eCard?
- How many eCards can I purchase for each partner?
- How do I gift an eCard?
- Can I gift an eCard after I purchase it?