UPDATED AND EFFECTIVE AS OF 12 JANUARY 2023
Welcome to the FAVE website https://myfave.com/ (“Site”) and/or FAVE mobile apps (“App”) (collectively, the “Platform”).
- Notice shall be deemed given:
(a) in the case of hand delivery, upon the receipt of written acknowledgment signed by the recipient;
(b) in the case of registered post, five (5) business days after posting; and
(c) in case of facsimile, email, text messaging, or the communication channel(s) available on the Platform, on the day of transmission provided that the sender has not received a failed or undeliverable message from host provider of the recipient within the day of transmission or a read receipt is sent to and received by the sender.
- Notwithstanding Clauses 13.1. and 13.2 above, you acknowledge that you may from time to time communicate with us verbally through phone conversation to facilitate your request or the resolution of any issue or problem faced by you. If any significant subject matter has been agreed between us and you verbally via a phone conversation, our customer service team may thereafter put the same into writing and such notice will be sent to you via email for record.