FaveDeals originally purchased using GrabPay as the selected payment method, if cancelled from your end within their cancellation deadline (only applicable to cancellable vouchers), will be refunded back to your GrabPay wallet in 48 hours from the time of cancellation.
FavePay transactions originally made using GrabPay as the payment method, if cancelled by our partner, will be returned to your GrabPay wallet in 48 hours from the time of transaction cancellation.
* This process is effective for cancellations made on 5 Feb 2021 onwards and support for all devices with Fave app version of 2.92.0 and above. Transactions using GrabPay and cancelled before this date will be refunded in Fave Cashback only, whereby the Fave Cashback will be valid for 3 months to offset any transactions on Fave, sitewide.