From the Fave app, simply click on ME > HELP CENTER > TALK TO US to reach out! Our agents will assist you from there.
From the website, simply click on the speech bubble icon on bottom right on the page to inquire further with us.
You can also briefly share your concern and receipt-ID (if required) in order for our Customer Happiness team to understand and assist you better. CLICK HERE for the steps to find your purchase receipt-ID.
Alternatively, drop us an email at hello@myfave.com and our Customer Happiness team will be there to assist you!