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  1. Fave
  2. Frequently Asked Questions
  3. General

General

  • What is Fave?
  • Where can I use Fave?
  • How do I log in to my Fave account?
  • How do I sign up for a Fave account?
  • Can I have multiple Fave accounts?
  • How do I update my account details?
  • Why am I logged out of my Fave account?
  • How to delete my Fave account?
  • I wish to change my newsletter subscription, how do I do this?
  • How do I enable Touch ID/ Face ID/ Fingerprint ID on my Fave app?
  • How do Fave Deals work?
  • What is the difference between Fave deals and FavePay?
  • Where do I find my receipt-ID?
  • Why can't I cancel my voucher?
  • I bought the voucher through the website. Do I need to print my voucher?
  • My credit / debit card was charged with an authorisation fee. What is that?
  • My promo code did not work. Why did that happen?
  • How can I turn off Fave app notifications?
  • How do I become a Fave partner/merchant?
  • How can I explore a sponsorship/co-marketing opportunity with Fave?
  • How to apply for a job/internship with Fave?
  • How do I rate the Fave app?
  • What is Fave Loyalty Platform (FLP)?
  • Under which legal entity does Fave Singapore sell travel deals?
  • How do I report a security vulnerability?
  • How do I get in touch with the Partner Management team?
  • I need help! Where do I go if I need assistance?
  • What are Fave's Business Operating Hours?
  • Is Fave PCI DSS Compliant?
  • Can I refer friends to Fave?
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