We are sorry to hear about this! Rest assured, you can contact us at hello@myfave.com for our Customer Happiness team to check further. To help us handle your concern faster, please provide the below details in your email.
Information needed:
- The partner and outlet name that you visited
- The date and time of your visit
- Photo of the closed premise upon your visit(if any)
- Should you did not visited the outlet, kindly share with us how you come across the business/outlet closed.
Once we receive the information, we will keep you posted on the outcome via email within the next 2-5 working days (excluding weekends and public holidays).