The Fave Guarantee is a 2.9% fee applied on top of a voucher’s selling price. The Fave Guarantee fee is also refundable when your voucher is cancelled from your end within 3 days from the purchase date. For steps to cancel a voucher, you may refer to this article here; I want to cancel my voucher. Can I get a refund?
*This fee only applies to cancellable vouchers.