The Fave Guarantee is a 2.9% fee* applicable to Fave Deals purchased on our platform. The breakdown of a purchase will be stated on the checkout page for your viewing, before confirmation of a purchase by clicking on "Pay Now".
For example:
The Fave Guarantee fee is also refundable** when your voucher is cancelled from your end within 3 days from the purchase date. For steps to cancel a voucher, you may refer to this article here; I want to cancel my voucher. Can I get a refund?
*Applicable for FaveDeal purchases with minimum 5% discount on voucher's original price
**Not applicable to non-cancellable deals
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