I want to cancel my voucher. Can I get a refund?

Yes, you can get a refund as long as you cancel your voucher before the cancellation deadline has expired. However, we are unable to extend the validity of the voucher.

The refund will be in the form of Fave cashback and will be available in your account within 24 hours.

Here are the steps to cancel:

  1. Access your purchased vouchers by going to the ME tab. Select the voucher you would like to cancel.
  2. Click on the option to Cancel this Reservation. A pop up will appear for you to confirm.
  3. Voucher will be canceled.

You can also cancel on the website. Just log onto www.myfave.com, click on MY PURCHASES > MY UPCOMING PURCHASES > click on your voucher - VIEW DETAILS.

You will be directed to your voucher page. Scroll down the page until you see CANCEL RESERVATION - click on it and you are done!

Once the deal is canceled, any used promo code to purchase the deal will be forfeited and will not be able to reuse it again.



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