Don’t worry, we got your back! There are a number of reasons why your payment could not be processed. Make sure you:
- Check if all details are correct
- Allow the bank / debit card / credit card to carry out for online transactions
- Input the correct code for 3DS verification
- Check out this article for some self-troubleshooting tips
If you are still facing issues, kindly contact our Customer Happiness Team and we will assist you accordingly.