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  1. Fave
  2. Frequently Asked Questions
  3. Payment & Refund

Payment & Refund

  • How can I view my payment history?
  • My payment attempt failed! What is happening?
  • What are the payment methods for Fave?
  • How do I change and view my payment method?
  • How do I choose my primary method of payment?
  • Can I remove my primary method of payment?
  • Can I use GrabPay as my primary method of payment?
  • Can I use Boost as my primary method of payment?
  • I can’t make a payment! What should I do?
  • My payment was not successful! What do these payment statuses mean?
  • Does my primary method of payment change if I log out and login to my Fave account?
  • How much is the card authorisation fee?
  • Cross-border charges - why am I charged extra?
  • I want to cancel my voucher. Can I get a refund?
  • What if I passed the cancellation deadline?
  • When will I get my refund?
  • Can I opt for cash refund instead?
  • How do I get a tax invoice for my purchase?
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